What Our Clients Say

What Our Clients Say

Some of our customers have taken the trouble to write to thank us for the help we have given them over the years.  We have a selection of these comments below for your information and interest:

Airtight Security Systems Ltd pride ourselves on providing excellent service and only expect our customers to receive high quality customer care. 
Over the past weeks I have asked Nick Oakleigh of Reid Briggs Insurance Brokers, to provide quotes for Contents, Vehicle, Property & Liability insurances. In all of these quotes Nick and his team have been extremely helpful in asking all the various requirements we have to be covered for. 
Nick is always open and honest with regards to the best policy and cost and what youre getting for your money. He has even pointed out unforeseen situations that could easily occur and should be covered for.

Quotes have been provided promptly and accepted. If you hear of any of your clients of even yourself looking for any type of insurance give Nick a call. 

My sincere thanks to Nick and his team at Reid Briggs.
Paul Taylor, Airtight Security, Business & Vehicle

Our firm suffered a major fire in September 2012, which pretty much destroyed our Uckfield office. Reid Briggs responded immediately and provided us with support from day one. With their assistance and attention through the discussions with loss adjusters and insurers, we settled the loss satisfactorily and have been able to keep the business trading successfully. 

In fact, one year to the day after the fire we moved into substantial new premises in the town. It was only afterwards that we learned that more than 60% of businesses which suffer a major incident like ours do not survive the first twelve months. Reid Briggs played an important part in ensuring that our business made it through what could have been a disaster for us and our employees. 
Melanie Richardson, Swindells: Business insurance

Dear Jodie, just a quick email to thank and compliment you on the super job that you did today on the car insurance. This sort of top flight service outlines the advantages of dealing with a local insurance broker.....and jolly good advertising value for Reid Briggs...you know how people chatter - me included!
Chesters Letting Agency: Business Motor policy

have been a customer of Reid Briggs for a number of years now and I have no hesitation in recommending their service. I have a substantial policy in place with them which requires an in-depth review at renewal and a lot of amending and updating throughout the year. 

This work is always undertaken with great care and professionalism. Their office seems an extension of our office and I take a huge amount of confidence from the fact they are there.
Autowise: Motor Trade insurance

These days you need so many different types of insurance. Some people use comparison sites for a cheap deal, others stick with a company they trust even though it might cost a bit more. Better than either option is to get Mike at Reid Briggs to sort it out for you. They are a company you can trust to find the best deal for you. As independent brokers their loyalty is to the consumer and knowing the best deal isnt necessarily the cheapest, they take care to find a policy that is right for you at a competitive price. When my contents insurance came up for renewal recently, Mike found me better cover for half the premium.
Fraser Kerr: Tradesmans Liability & Home cover

We have been using Reid Briggs for the last two years for all our insurances. Richard, in particular, always responds quickly and efficiently to all our queries ans we are delighted with the service that we receive. We believe that our insurance is placed with a range of quality insurers ans we trust Reid Briggs judgment. Furthermore, Richard has saved us a considerable amount of money by placing our business with very efficient companies.
JWD Enterprises: Haulage insurance

I run an independent garage specialising in Classic Cars. Our usual work consists of servicing, repair work and restoration. We also have large, long term storage facilities. As far as insurance is concerned I need a broker who has a certain sympathy and understanding of Classis Vehicles and their owners. 

Reid Briggs fits this role perfectly. I have been a customer of theirs for 10 years and I would thoroughly recommend their services. On the odd occasion that we have had to make a claim, fast efficient help was at hand with clear, concise instructions. I really felt that they were on my side, looking after my best interests. 

If you want total peace of mind as far as insurance goes, look no further than Reid Briggs Insurance Brokers.
Firle Motors: Motor Trade cover

I am pleased to recommend the insurance broker we use in connection with our Winter Night Shelter. Keely is a very helpful lady who knows the details of our operation and will give you sound advice.
David, Sugarworld Trust: Charity insurance

Jodie, thank you so much for your efficiency in all your dealings with us and you are always so cheerful......so a big thank you for that as well. 
The clients that we have put in touch with Reid Briggs echo these sentiments as well.
Tom, LTW Systems Ltd: Combined liability cover

I wanted to commend this great Provisional Marmalade product for learner drivers. I used it for my son to top up his driving school lessons by practising in our car. Now my daughters seventeen, Im happy to buy the insurance for her, its great to pay for one month at a time, my daughter had exams recently so skipped that months cover and only paid for the time she needed the cover. 
It covers most cars so my daughter can now drive my sons car, BONUS. Really innovative product especially as the cost of insurance for young people has become so prohibitive in recent years. 
Digital Partnerships Workshop Ltd: IT business

We have always been more than happy with all the personnel and the very efficient service, our 40 year association only ends due to emigration. Be assured that should we relocate back to the UK we would always contact you and go from there. 
Please give our kind regards to Martin who has taken a lot of trouble in helping us over the years. Our thanks to you all and best wishes, Annie Gage
Mrs Gage: Home and Motor insurances

Just to say that my 3008 (Peugeot) is all done, looks good, and THANK YOU to you and your excellent staff :)
Neal, Splashpoint Music

I would like to express our thanks for your quotation for our business insurance which was handled in a prompt and efficient manner. The staff were friendly and courteous and I have no hesitation in recommending Reid Briggs to our business and family acquaintances.
CBSS Group: Business package insurance

I asked Nick to give me a quote on my Public Liability Insurance. He was able to quote there and then and was competitive. When the paperwork came through, it was precise, detailed and easy to understand. I am pleased I used Reid Briggs, and will be recommending Reid Briggs & Co and Nick to others in the future. Thank you Nick.
STB Carpentry: Tradesmans Liability cover

Beautifuls insurance was due for renewal last month. I had, for the past few years renewed the policies that my previous broker presented before me, assuming that he was doing his job and presenting me with a policy relevant to my needs. It would appear this was not the case.... 

I asked Nick to take a look, thinking he could quote like for like and perhaps save me some money at the same time. He had a quick look at the policies from the previous company and said they werent worth the paper they were written on. Had I made a claim I wouldnt have been covered.

Nick came to my premises, asked in depth questions about how we work, revised the schedule, shopped around for the best deal, and came and explained every detail personally. 
Not only did he increase the Contents and Public Liability cover, add Employers Liability and cover our installations abroad, he saved me over £300! 

Thank you again Nick, I wont hesitate to recommend you. 

Beautiful Design & Print: Manufacturing policy


What our clients say...

My first contact with Kathryn was in January. The managing agent of the block of flats where I live had resigned at short notice, so I contacted Reid Briggs for assistance. Kathryn was able to deal with the buildings insurance, but she also offered to look at the other insurances we had, or rather, didnt have! She quickly established that the outgoing managing agent had cancelled the Employers Liability Insurance, and she advised that the Directors & Officers cover was inadequate. To cut a long story short, she arranged all our policies and obtained better cover at substantially lower cost. Subsequently she has dealt with my familys insurance requirements - landlords, contents, musical instruments and travel. I am very happy to recommend Kathryn and the team.–Ian Sands